The MLB team I worked for made this transition into the 2016 season. Phoenix, AZ is a big retirement town. We got heavyyyyyyy push-back from the old-timers but for the younger fans, they were very pleased with the simplicity and convenience. Ticket sales actually increased. People that often gave tickets or re-sold them were very pleased with how easy it is to just email the tickets and have the recipient just print them off.
We offered a one-time fee to print all tickets off. Not sure if OU is offering that or not. Your experience is all going to be based on if you can figure out a printer. Seems pretty simple but people were already negative about the situation so as soon as an issue occurred, they had our customer service line on the phone in seconds.
Its comparing two different teams, fan bases, and economical regions but I am interested to see how this plays out.
Also, in time, every single sports team will eventually get rid of ticket stubs. Its already happening all over the professional sports world.
I think that's too bad, but I know it's coming. I'm not that old, but damn man, some old skool ways are worth hanging on to, and to me, real tickets is one of them. Giving the option to pay to have them mailed for a nominal fee makes sense to me.
I agree, ticket stubs are an awesome collectible that many hold dear to their hearts. They are essentially memories and I wish I would've collected my stubs over the years.
In today's society though, paper tickets just aren't the economical option. Its smart from a business standpoint as many teams outsource their ticket printing services. From a business analytics side, teams are also able to track their tickets and obtain more data from their market, which helps combat the secondary market.
My wife has a box,more like a crate,with the ticket stub to every event she's been to since she was a teenager,including movies.
Sometimes,like in the case of Bruce,we go multiple shows at the same place.
She keeps the stub to every show.