Wow, was I impressed with student turnout. Did not see that coming.
Wow, was I disappointed with concessions/game operations. Definitely saw that coming.
One of the great "benefits" of OBC membership is access to the "End Zone Experience." In case you're wondering what that is, in 2021 it's a complete lack of signage or direction. If you do somehow discover that you're allowed to use the viewing area of the Academic Center, you are provided with...zilch. There was a woman uncorking some wine but otherwise ZERO beverages -- no soda, beer or water for sale. When I asked a GA about it, he said, "Our vendor didn't show up. We'll figure it out in the next few weeks." Here's an idea: Get the 3-4 GAs to put down their phones, grab some coolers or tubs, fill them with ice and water/soft drinks...and start gathering cash for the department.
I understand that the department has to follow the university's COVID protocols, but the current concessions setup is a huge failure. If there were 20K in attendance last night, it's fair to assume 12K never even attempted to buy a drink, hot dog or other item due to the 30- to 40-minute lines. That's a lot of lost revenue and a lot of dehydrated fans.
I would have expected the department to use the large, open-air plaza beneath the academic center for concession sales. Nope - totally empty. Julie Cromer and Co. -- PLEASE, at the very least, put several beverage stations in this area so fans can grab a Pepsi or water from bins of ice and then pay a cashier. I would happily have paid $8 for a water last night rather than have to miss an entire quarter waiting in line beneath the stands. This was a huge fail. If you don't fix this problem next week and the temp hovers around 80 degrees, you'll need some extra ambulances for heat stroke victims.
The plaza area in front of the academic center had all sorts of activities and food vendors a couple of years ago. This year, virtually none.
Whoever is running the scoreboard apparently decided to skip the step of updating down and distance for long stretches of the second half.
Ms. Cromer seems to feel her role is well above the nitty-gritty of ensuring an acceptable fan experience. I expect better.
Last Edited: 9/5/2021 11:29:02 AM by SBH